PRIVACY POLICY

At SABYAVI we respect the privacy rights of online visitors to our website and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and SABYAVI is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

To protect your personal information, Shopify takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, Shopify follows all PCI-DSS requirements and implement additional generally accepted industry standards.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

SABYAVI collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by SABYAVI.COM. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our partner's payment systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

How do you consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it primarily for the mentioned activities.

We also ask for your personal information for a secondary reason - like marketing, sending mailer, offers etc and it will be deemed to be consented at the time you register on our website, or we will provide you with an opportunity to say no or you may change this option preference at any time from the “My accounts” section.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH?

SABYAVI may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design & products to better meet our visitors' needs.

MARKETING OPT-IN AND OPT-OUT PROVISION.

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

(i) Email alerts for new products, special offers, events of interest and one-off marketing promotions. Such alerts may include marketing information about SABYAVI.COM, our subsidiaries or selected business partners.

(ii) Direct mail alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts will only include marketing information about SABYAVI.COM.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by SABYAVI.COM.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively, you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact our SABYAVI.COM Customer Care team on +971 5 66759672 (from a mobile or internationally) or by email at contact@sabyavi.com

HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION SABYAVI.COM MAINTAINS?

If for any reason you are concerned that the personal information held by SABYAVI.COM is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Email Preferences. You can change or delete saved credit/debit card.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS?

If you require further information about our Privacy Policy, please go to the help section of the website where frequently asked questions (FAQ's) are answered. If you require more information, please go to the Contact Us section of the website and send us an email. If you wish to talk to a member of our SABYAVI.COM team, please call +971 5 66759672 (from a mobile or internationally) or by email at contact@sabyavi.com